1. Introduction

Welcome to RapidFix. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our plumbing services and website.

2. Information We Collect

Personal Information: When you contact us for services or request a quote, we may collect personal details such as your name, phone number, email address, and service address. Payment Information: For transactions, we collect payment details necessary to process payments. This information is processed securely through trusted payment processors. Usage Data: We collect information about how you interact with our website, including IP addresses, browser types, pages visited, and the dates/times of visits. Cookies: Our website uses cookies to enhance your experience, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings. 3. How We Use Your Information

Service Delivery: To provide and manage the plumbing services you request, including scheduling appointments and processing payments. Customer Support: To respond to your inquiries, provide support, and address any issues related to our services. Communication: To send you updates, promotional offers, and information relevant to our services. You may opt-out of marketing communications at any time. Website Improvement: To analyze and improve our website and services based on usage data. 4. How We Share Your Information

Service Providers: We may share your information with third-party service providers who assist us in delivering services, processing payments, and managing our website. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from legal authorities. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. 5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Access and Correction: You have the right to access and correct your personal information held by us. Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations. Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly. 7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

By using our services or website, you acknowledge that you have read and understood this Privacy Policy.